Desktop Support

  • Salary

    $50,000 - $60,000 Per Year

Experience

3 to 6 Years

Posted On

Mar 19, 2023

Company

2T Consulting

Travel Requirements

0%

Job Overview

Required Skills

  • Desktop Support
  • PC & Mac
  • Customer Service
  • Audio/Video
  • Networking

Job Type

Full-time

Work Authorization

Green Card, H1B, Green Card EAD, H4 EAD, US citizen, OPT EAD, CPT EAD, TN VISA

Location

Chicago, IL

Job Description

Roles & Responsibilities

  • Domain expertise – end-user computing
  • Hardware break-fix services for desktop and laptop hardware 
  • IMAC services for desktops, laptops, and other EUC devices. 
  • Smart Hand Support for Server, Network, MFD, and other site-specific IT devices
  • Vendor coordination services which include MFD, escort, and issue management during a scheduled full-day visit. 
  • Audio & Video conferencing support for user-related issues.
  • Mobile device support for user-related issues.
  • Asset and inventory updating in ServiceNow asset management.
  • Smart hand support services, which includes but are not limited to connecting cables to router, switches, and hub Moving cables into RJ-45 jack outlet at the end user desk for user/ desk movement Plug / Unplug of power cables connections) and Plug / Unplug of cables into PBX systems (smart hand)
  • Follow Covid protocols as per local Government norms & regulations.

Job ID: 2C230014

  • Posted By

    Sheri F Weaver

Designation

Sr. Recruiter

Company

2T Consulting

Last Login

Feb 29, 2024

Posted On

Mar 19, 2023


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