Business Technical Analyst
Company
TechVilla Solutions
Job Overview
Required Skills
- Business Analysis
- API
- TROUBLESHOOTING
- PIDS
- ARROW
- Mainframe
- PIDS 2.0
Location
Washington, DC(Remote)
Job Description
Job Description
- MUST BE EST AND WILLING TO TRAVEL FOR QUARTERLY MEETINGS
- NEED A TECHNICAL BSA
- STRONG API EXP
- TROUBLESHOOTING
- Review and troubleshoot incidents related to PIDS on a daily basis
- Manage incident reporting in ServiceNow tool
- Track Train information through ARROW (Mainframe) and API queries
- Engage different vendors based on the issue reported by the stations
- Follow up with stations regarding PIDS issues
- Track and follow up with vendors and client teams until completion/closure of the incidents
- Participate in PIDS 2.0 Project initiation meetings
- Help team in gathering requirements for the PIDS 2.0 project
- Work with internal client teams through service/technical requests
Job ID: TS240063
Company
Techvilla Solutions
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