Salesforce Business Analyst 

Neshent Technologies
  • Parsippany, NJ

  • Post Date: Mar 05, 2020

  • Salary: Up to $40 (Per Hour)

  • Experience: 5 + Yrs
  • Domain: Information And Communication Technology
  • Work Authorization: US citizen
  • Job Type: Contract - Corp-to-Corp

Job Description

The Salesforce Business Analyst will elicit, analyze and document business requirements from key stakeholders within Franchise Sales and Operations departments.  This role will work collaboratively with technical teams within Salesforce and IT departments to analyze and solve business challenges and implement new solutions and improve existing processes utilizing the platform.

Essential Job Functions:

     *   Requirements gathering and analysis
     *   Business process analysis and design
     *   Production support and incident management
     *   Requirement, process, design and training documentation
     *   Collaborate with cross-functional teams including business stakeholders and IT
  *   Requirements: Requirements:

     *   Hands-on experience with Administration with working knowledge of:
        *   Sales Cloud
        *   Service Cloud
        *   Communities
        *   Mobile/Salesforce1
        *   Pardot Marketing
        *   Lightening Components
     *   Minimum 3 Years of experience in Business Analysis and Business Process implementation
     *   Competency in gathering and documenting business requirements
     *   Hands-on experience configuring applications using advanced tools such as workflows, Visual Flow and Process builder
     *   Ability to analyze and creatively solution complex business problems
     *   Excellent troubleshooting, analysis and problem solving skills
     *   Excellent oral and written communication and interpersonal skills
     *   Organized and detail oriented and results driven
     *   Ability to work on multiple simultaneous projects
     *   Bachelor's Degree in Computer Science, Business Administration or related field
     *   Required - Salesforce Administrator Certification and/or Salesforce App Builder Certification
     *   Minimum 3 to 5 Years of hands-on Administration/Business Analysis Experience

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