L2 Network Specialist

  • AustinTexas

  • Post Date: Jun 12, 2020

Key Skills: L2 Network Specialist

  • Domain: Information And Communication Technology
  • Job Type: Contract - W2

Job Description

* Performs initial ticket creation and incident diagnosis for network switches, routers, access control devices, and wireless and monitoring platforms

* Performs first level network services including monitoring and troubleshooting

* Manages intrusion detection systems, internet monitoring, virus protection and other security initiatives

* Serve as a point of escalation for their technical area

* Work with peers, L1 and L2 in order to meet team objectives

* Under the guidance of Management or a Lead, work with Engineering and Application support teams to meet departmental objectives

* Under the guidance of Management or a Lead, work individual tasks on initiatives that will make IT Operations more efficient

* Solve problems in collaboration with Leads

* Interface with the user community to coordinate changes; schedule and gain approval for change requests

* Review, create and publish support documentation

* Play a significant role in the on-time delivery of small to medium-size projects

* Communicating at several levels; status of issues, assigned tasks and projects

* Delivering excellent customer service; follow-up, follow-through



* Proficient in the use of basic Cisco IOS, Nexus OS and JunOS commands

* Familiar with Fiber Path Nexus 2K, 5K, and 7K functions

* Familiar with Cisco wireless technology

* Familiar with switching and routing protocols

* Proficient in troubleshooting WAN mediums (T-1, T-3, OC-3, OC-192, Metro-E)

* Proficient in DNS and DHCP administration

* Familiar with firewall administration and ACLs

* Proficient in basic UNIX and Windows commands

* Familiar with Solar winds and Extra hop

* Incident, Problem, Knowledge-Base, Service Catalog and Change Management

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AustinTexas 73301