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L2 Network Specialist

2T Consulting
  • Austin, TX

  • Post Date: May 22, 2020


Key Skills: Cisco IOS, Nexus OS, JunOS, WAN Mediums (T-1, T-3, OC-3, OC-192, Metro-E), UNIX

  • Experience: 5 + Yrs
  • Domain: Information And Communication Technology
  • Job Type: Contract - Corp-to-Corp, Contract - Independent, Contract - W2

Job Description

Performs initial ticket creation and incident diagnosis for network switches, routers, access control devices, and wireless and monitoring platforms
•  Performs first level network services including monitoring and troubleshooting
•  Manages intrusion detection systems, internet monitoring, virus protection and other security initiatives
•  Serve as a point of escalation for their technical area
•  Work with peers, L1 and L2 in order to meet team objectives
•  Under the guidance of Management or a Lead, work with Engineering and Application support teams to meet departmental objectives
•  Under the guidance of Management or a Lead, work individual tasks on initiatives that will make IT Operations more efficient
•  Solve problems in collaboration with Leads
•  Interface with the user community to coordinate changes; schedule and gain approval for change requests
•  Review, create and publish support documentation
•  Play a significant role in the on-time delivery of small to medium-size projects
•  Communicating at several levels; status of issues, assigned tasks and projects
•  Delivering excellent customer service; follow-up, follow-through

REQUIREMENTS:
•  Proficient in the use of basic Cisco IOS, Nexus OS and JunOS commands
•  Familiar with FiberPath Nexus 2K, 5K, and 7K functions
•  Familiar with Cisco wireless technology
•  Familiar with switching and routing protocols
•  Proficient in troubleshooting WAN mediums (T-1, T-3, OC-3, OC-192, Metro-E)
•  Proficient in DNS and DHCP administration
•  Familiar with firewall administration and ACLs
•  Proficient in basic UNIX and Windows commands
•  Familiar with Solarwinds and Extrahop
•  Incident, Problem, Knowledge-Base, Service Catalog and Change Management
 


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Austin, TX AustinTexas 73301